Dec 30 2008
Trying to refinance
As I have been monitoring the interest rate its come to my mind that I should refinance. I don’t have a bad interest rate but if I could safe a couple of hundred dollars it would be great. It seems to me that I still have some equity on my home and I have all it takes to refinance. The only problem is finding the right bank. I talk to my present mortgage company but it seems they are too busy to talk to me. Yesterday I left them a message surprisingly someone did call me back. In the middle of our conversation the gentlemen who I was talking to told me he had to call me back. Well he never did and I was kind of disappointed. I work in customer service and if I say I will call you back I do call just to acknowledge the customer. I might not have the answers but its nice to call someone back to at least let them know you are searching information. So any ways I decided to call and find out what was going on. He was very short and told me he had to call me back again. Later today he did call me but he sounded so tired and he was no help at all. So my advice to people who are in customer service if you don’t like to deal with people move on to other positions. Don’t waste people’s time and yours.
